top of page

Clover+Ivy's Philosophies

☘🌿 I've accumulated about 22 years of experience in retail, hair, beauty and customer service; I've seen some shit. I have worked for companies with absolutely amazing values, and also companies that didn't care about anything but their bottom line. I'm very grateful for all of these experiences, even the bad ones, because it gave me a better idea of how I wanted to run my own personal business. I kept my concept fairly simple. Three of my own little beliefs that have been important to me throughout my journey. I have integrated those core values into my business model and I hope it gives everyone an extrordinary experience.


 

Number one: my pricing is what it is. I don't haggle. I don't play favorites. I don't surprise you with extra tacked-on charges. You need a haircut? Cool. That'll be $30 please! I really don't care if your blowdry takes 5 minutes or 45 minutes, that'll be $28 ma'am! Listen, this might be a weird way of conducting business in a hair salon, but I worked in a salon years ago where every little change/adjustment was some weird ass, grey area extra charge that made me feel totally uncomfortable. I'm not saying I charge EXACTLY the same price for every service, but I try to keep it as black and white as humanly possible. It doesn't seem fair for someone with short hair paying the same price for a color as a long haired guest, so I have made certain adjustments for those situations. My haircut pricing is a few bucks cheaper if I don't have to wash or blowdry, so it would be the same price for a women's dry cut as it would be for a men's haircut. Catch my drift? Ok cool.



 

Number two: Affordable and natural hair care. A fun fact about me, (or not 🤷🏼‍♀️) I have Celiac disease. I was diagnosed at 16 years old and have been on a gluten free diet for the past 16 years. Back then it was almost impossible to find gluten free alternatives so I basically ate grilled chicken salads for 3 years. I remember walking into a local health food store and getting so excited to find gluten free frozen bread. It was about $8.50 for a HALF loaf of garbage bread. That was about 13 years ago. Fast forward to today and gluten free is freaking everywhere, but still expensive as hell. I used to tell people I felt like I was being punished for having a weird genetic disease since I had to shell out twice, if not triple, the money for quality foods that I truly had no choice but to eat. So what does all that have to do with hair? I want everyone in my chair to have the opportunity to use good, wholesome, natural haircare without having to sacrifice their first born child. You should never have to resort to buying junk hair products at a grocery store because you can't afford to get the good stuff. I won't allow it.



 


Number three: Good old-fashioned customer service. I want everyone that comes into my studio to feel special. I genuinely like to build relationships with people. I want to hear all of your stories. I don't mind if you need to get things off of your chest. This is why I don't "double book". In case you are unfamiliar with the term, double-booking is typically where a stylist will take another guest during your processing time. Every salon I ever worked at practiced double booking. It totally makes sense and there's not a damn thing wrong with it. I just never liked it for me. I always felt like I was chatting with someone during a color application, and then immediately tossing them to the side and forgetting about them until I was finished with someone else. Let me just tell you, this is my own personal qualm. I've never had anyone tell me that they felt they were tossed aside in a salon and forgotten about. Maybe it's just my own odd way of thinking, but it never sat well with me; so I won't do it. Now, if you and a personal friend/family member want to make a party out of it, awesome! I'm 100% okay with that. I just don't want two strangers feeling awkward sitting next to each other in a tiny little studio. I'm awkward enough for everybody. We don't need to make that worse, y'all.

Now I'm not sure if you've heard, but there is this crazy virus going around shutting down eco-systems and changing the way people live. So until that issue is resolved, the only time I can allow multiple people in my studio at once is if you are a parent/guardian or caretaker. So I guess as of right now, my double-booking strategy doesn't seem to be so isolated.



 

Well, there we have it. My three important-to-me philosophies that helped shape how the heck I run my little business. At the end of the day, I just want everyone to relax, have fun, and feel their best. So come on in and visit! I'd love to chat!☘🌿





28 views0 comments

Recent Posts

See All

コメント


bottom of page